General

The following terms apply to all orders placed by the Customer (hereinafter also called “you”, “the Orderer” and “the User”) at Elserie (hereinafter also called “Elserie”, “the Seller” or “we”) via our webshop (hereinafter also called “the Service”).

The Service is owned by Elserie. By accepting the following terms, you can begin to use the Service. If you do not accept the terms, you cannot place an order via Elserie’s webshop.

 

Content of Elserie’s webshop

The Service is registered by Elserie and is intended for B2B wholesale distribution in the electricity sector.

The Customer’s responsibility

The Customer commits to using the Service in accordance with the terms and the Seller’s instructions.

The Customer should comply with the requirements referred to in the terms of delivery and sale.

The Customer undertakes to provide accurate information in the webshop’s registration form and to correct erroneous information immediately.

The Customer accepts the order’s purchase and delivery terms.

The Customer accepts amendments to its customer relationship made by Elserie.

The Customer shall be liable for any consequences arising from the unlawful use of copyrighted material.

 

The Seller’s responsibility

All content in the Service (images, text, product prices, etc.) is the responsibility of Elserie. Elserie is responsible for ensuring the content in the Service complies with international law. Elserie reserves all rights to modify, update and correct the Service’s content and terms without sending a separate notice to the Service’s Users.

Elserie is not accountable for erroneous information about itself presented by third-party services or companies.

Elserie is responsible for all customer information collected via the Service, as well as the actual storage of the information. Elserie shall not disclose customer information to external actors.

If the need should arise, Elserie may cancel and invalidate orders or customer relationships. Misuse of the Service is always reported to government authorities.

 

The webshop’s intellectual property

 All image and text material in this Service is the property of Elserie and/or its partners. Under these terms, International substantive law shall apply, and unlawful use or copying of material in the Service is prohibited.

 To discuss questions concerning Elserie’s purchase, delivery and general terms, please contact our customer service at info@elserie.se.

 

Secure shopping

You can make purchases securely in Elserie’s webshop. Customer information (collected during the order or registration process) is used solely by Elserie, and payment and transactions are carried out via a secure network connection (SSL). The webshop’s transactions are carried out via a payment transfer service Checkout Finland, so Elserie has no access to the payee’s personal bank details.

Terms of payment

For you as a customer, Checkout is a safe method of payment. Checkout is authorised by the Finnish Financial Supervisory Authority to act as a payment institution. The service is maintained by Checkout Finland Oy (business ID 2196606-6), which is part of OP Financial Group.

The Checkout payment transfer service transfers your payment to the seller. If your bank statement or credit card bill has the name Checkout Finland Oy on it, Checkout Finland has transferred your payment.

The online store markets the products and services and ships the products to the customer. The online store takes care of the statutory store-related obligations and any other obligations the company has specified. If you wish to make a complaint or return a product, please contact the online store from which you ordered the product.

Bank charges

You have the payment buttons of all Finnish banks at your disposal. In other words, you can pay for your purchase via the payment buttons of Aktia, Danske Bank, Handelsbanken, Nordea, Oma Säästöpankki, Osuuspankki (OP), POP Pankki, Säästöpankki (Savings Bank), S-Pankki, and Ålandsbanken. Checkout Finland Oy is marked as the payee on your bank statement, since Checkout Finland transfers your payment to the online retailer. From the online store, you will be directed straight to your own bank where you can make the payment safely.

Checkout Finland also provides the opportunity to pay for your purchase with a bank transfer form.

Credit card payments

You can pay for your online purchase with the following cards: Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard, and American Express. The online store utilises the international authentication services Verified by Visa, MasterCard SecureCode, and American Express SafeKey. Checkout Finland is marked as the payee on your credit card bill, since it transfers your payment card payment to the seller. The card payment is carried out safely via a protected payment form, and no payment card details are saved in the online store system.

Mobile payment methods

The mobile payment methods Pivo, MobilePay, Masterpass, and Siirto are application-based services, with the aid of which the customer can pay for their online store purchases via bank transfer (account is debited) or card (payment card is debited) by approving the payment in the application in question. In the case of Pivo, Siirto payments are also possible, which means that the payment can be approved in any application that supports Siirto.

Checkout - Oma maksutapa kaikille